MTN Users: What To Do If Your Number Is Blocked

When you hear; anything can happen, it quickly reminds you of what network providers can do to an individual in one day.  MTN has pulled a shocker for many Nigerians without notice.

Now, as we speak, many Customers have swarmed MTN offices, demanding answers and solutions after their phone lines were unexpectedly blocked.

If you’re an MTN user and your number has been blocked, then relax, you have nothing to worry about.

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Here, in this article, we will highlight some easy steps on how to unblock your line quickly and easily:

Steps to Unblock Your MTN Line:

Dial *996#

1. Open Your Dialer: On your mobile phone, open the dialer app.
2. *Dial 996#: Input *996# and press the call button.
3. Follow the Prompts: You will receive on-screen instructions to check your NIN status and proceed with the NIN linking process if not already linked.

Visit nin.mtn.ng

1. Access the Website: Open your preferred web browser and visit nin.mtn.ng.
2. Check NIN Status: Verify if your NIN is linked to your number.
3. Enter OTP: You will receive a One-Time Password (OTP) on your email and mobile number. Enter this OTP on the website.
4. Enter NIN: Provide your National Identification Number (NIN).
5. Give Consent: Agree to the data processing disclaimers and give your consent.
6. Submit NIN Linking Request: Complete the process by submitting your request.

Important Notes

• OTP Delivery: The OTP will be sent to both your email and mobile number.
• Visit an MTN Store: If you do not receive the OTP, you will need to visit a nearby store for assistance.
• MTN stores are open 7 days a week to help with such issues.